Thank you for shopping at LNC Organics LLC. We are very happy you love our products. Orders are generally shipped within 3- 7 business days. For us to offer affordable prices on products and free shipping, we ask that you allow us 14 to 30 business days to receive your order. Some items may take 7 to 30 business days, others may take a longer time. With an order of multiple items, some items may be shipped to you in separate packages. Our packages are shipped from different locations and will include the shipping address, should you wish to return the item, please email us at info@LynsNaturalComfortsOrganics.com before returning the item. Due to the nature of some of our products we have to make sure that the products are unaltered. Items such as satin bonnets, detangling brushes and shampoo brushes are returnable at the customers expense. It is our pleasure to work with you to make sure you are satisfied. Thank you for your business.